Murph's Return/Refund Policy

Audio/Video CD/DVD

We will replace any music or video product that has defective media. If you receive a defective product, it may be replaced or returned for refund. Call or email us prior to returning a CD/DVD to acquire an RMA Number to verify the purchase.

For audio/video defective media, contact:

• Call Donna Phillips at 719-546-3700
  between the hours of 8:00 a.m. - 4:00 p.m. MST
• Email Donna at wildfireproductions2@gmail.com

Digital Downloads

Digital music downloads are non-refundable. In case of a problem with downloading a file, the order is viewable and available for download for 7 days past the purchase date. Contact us if you still are having trouble with a download.

Murph's Cowboy Logic Clothes

Items purchased through our online store that have been opened may be returned within 10 days, for a full refund, if returned in new condition. Customer is responsible for 100% of shipping costs, unless the item is defective, in which case we will refund shipping costs.

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