Murph's Return/Refund Policy
Audio/Video CD/DVD
We will replace any music or video product that has defective media. If you receive a defective product, it may be replaced or returned for refund. Call or email us prior to returning a CD/DVD to acquire an RMA Number to verify the purchase.
For audio/video defective media, contact:
Digital Downloads
Digital music downloads are non-refundable. In case of a problem with downloading a file, the order is viewable and available for download for 7 days past the purchase date. Contact us if you still are having trouble with a download.
Murph's Cowboy Logic Clothes
Items purchased through our online store that have been opened may be returned within 10 days, for a full refund, if returned in new condition. Customer is responsible for 100% of shipping costs, unless the item is defective, in which case we will refund shipping costs.
All transactions in Murph's Ranch Market© are verified by Authorize Net. Sensitive data is processed then deleted on a secure server. For buyer confidence, no credit card data is stored here.
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